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Cancellation & Refund policy



Please note that our policy on cancellation and refund varies depending on the payment model & course you have choose.

Cancellation & Refund Policy

  • Blended course & online course registrations will not be confirmed until registration is complete and billing information is received in full. Online course will get automatically mapped to your account.
  • In order to cancel or reschedule a confirmed blended learning course please submit an email request to [email protected]
  • Please submit all cancellation requests within 7 calendar days of registration and no later than 2 days prior to the scheduled course date in order to receive a full refund of paid registration fees. No refund applicable on online course. If you have not completed course within the time frame you may send in request to [email protected] for extension
  • No shows and cancellations not made within the specified cancellation period will incur the full cost of registration.
  • If the billing does not go through, it takes approximately 7 days for the refund to reach customer bank account
  • If you are cancelling one of our paid events/webinars , it takes approximately 7 days for the refund to reach customer bank account

Cancellation by Reynlab

  • Reynlab reserves the right to cancel any training course due to insufficient enrollment at
    least 7 calendar days in advance of the scheduled blended course date. Notice will be
    provided with the option to reschedule for a future blended course date.
  • Reynlab is not responsible for any expenses incurred by the customer if a blended course is rescheduled.
  • If a online class is cancelled due to any unforeseen circumstances such as weather or natural disaster, the customer is entitled to reschedule for a future training course.