Privacy Policy

2.1. Registering with Reynlab

When registering or purchasing courses, we may collect:

• Name, email address, age (required)
• Home address, date of birth, telephone number, country of nationality
• Personal data from third-party platform registrations (Facebook, Google)
• Credit/debit card information
• Website usage data and course enrollment details
• Correspondence information (surveys, support inquiries)
• Information from partner sources

2.2. Learning Journey

During course participation, we collect:

• Voluntary discussion comments with educators and learners
• Email communications seeking support or course queries
• Course submissions (assignments, quizzes, exams, assessment results)
• Identity verification documentation for certificates
• Survey and questionnaire responses

2.3. Requesting Additional Information on a Reynlab Course

For course inquiries, we collect: Name, email address, educational background, employment background, address, country of residence and telephone number.

2.4. Accessing the Website

When you access the Website we may use cookies to track, collect, and aggregate information about your use, including pages visited, URLs, IP addresses, visit duration, and page interaction information.

3.1. Primary Purposes

3.2. Cookies

We use cookies to collect information relating to your use of the Website to enable, maintain and improve website functionality and service quality.

4.1. General Statement

Any third parties’ use of your personal data will be governed by their own privacy policies and give rise to their own data controller obligations.

4.2. Third-Party Recipients Include

6.1. Password Responsibility

When you register, we will ask you to choose a password which enables you to access your Online Courses. You are responsible for maintaining the confidentiality of your password and account.

6.2. International Data Storage

We (or third parties acting on our behalf) may also store or process information that we collect about you in countries outside the UK/EEA which may have different data protection standards. Servers used by our Website are located in India and we work with course providers and third-party service providers around the world. We have implemented appropriate technical and organisational security measures to protect your personal data.

7.1. Retention Standards

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

7.2. Deletion Procedures

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.